❓ Frequently Asked Questions
Carpet & Upholstery Cleaning in Kerikeri, Waipapa and Surrounding Areas
1. What areas do you service for carpet and upholstery cleaning?
We provide professional carpet and upholstery cleaning in Kerikeri, Waipapa, Paihia, Russell, Coopers Beach, and surrounding Bay of Islands locations. If you’re outside of these areas, please contact us—we often group bookings to service outlying towns efficiently.
2. What cleaning method do you use?
We use hot water extraction, also known as steam cleaning. This method is highly effective for deep cleaning carpets and upholstery, removing dirt, allergens, pet stains, and odours from deep within the fibres.
3. How long will my carpets or upholstery take to dry?
Drying time typically ranges from 4 to 8 hours depending on ventilation, carpet thickness, and weather. We use powerful extraction equipment to minimise moisture, so you can get back to using your space sooner.
4. Do you remove pet stains and smells from carpets and sofas?
Yes! We specialise in pet stain and odour removal for carpets, rugs, and upholstery. Our treatments target urine, vomit, and pet dander, leaving your home fresh and clean.
5. How often should I have my carpets professionally cleaned?
For most homes in Kerikeri and Waipapa, we recommend every 12 months, or more often if you have pets, children, or allergies. Regular steam cleaning extends the life of your carpet and improves indoor air quality.
6. Is your carpet cleaning safe for children and pets?
Absolutely. We use eco-friendly, non-toxic cleaning solutions that are safe for your family and pets. No harsh chemicals—just a deep, healthy clean.
7. Can you clean upholstery and lounge suites too?
Yes, we offer professional upholstery cleaning for fabric and suede sofas, chairs, ottomans, and more. We remove dirt, oils, and allergens to refresh your furniture and leave it looking like new.
8. Do you offer commercial carpet cleaning in Kerikeri?
Yes. We service offices, rental properties, retail spaces, and accommodation providers in the Bay of Islands. Contact us for a customised quote or regular maintenance plan.
9. How do I book a carpet or upholstery cleaning appointment?
You can book online through our website or contact us directly for a free, no-obligation quote. We’re flexible and work to fit your schedule across Kerikeri, Waipapa, and surrounding Northland areas.
10. What forms of payment do you accept?
We accept EFTPOS, credit cards, bank transfers, and online payment at the time of booking. Commercial clients may request invoicing with prior arrangement.
